Important Customer Information

 

Cancellation

Withdrawal

Consumers within the meaning of § 13 BGB (German Civil Code) are entitled to a right of revocation under the following conditions:

You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designatet, who is not the carrier, the goods (in the case of several goods: the last product, in the case of a partial delivery of several goods: the last part or the last item) have or had taken possession.

In the case of a contract for the periodical delivery of goods over a fixed period, the period of revocation shall be fourteen days from the date on which you or a third party you designatet, who is not the carrier, has or had had the first goods.

To exercise your right of revocation, you must contact us

Aromea Airdesign GmbH

Am Zahn 1, 97246 Eibelstadt, Germany

Tel .: 09303/9800211

Fax: 09303/9800216

E-mail: info@assada.de

Internet: www.assada.de

by means of a clear statement (for example, a letter, fax or e-mail) of your decision. In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment you have used in the original transaction, unless you have expressly agreed otherwise; in no case will you be charged for these repayment fees.

We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You have to return the goods to us (address above) immediately and in any case no later than fourteen days from the date on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of fourteen days.

You bear the immediate cost of returning the goods. You must pay for a possible loss of value of the goods only if this loss of value is to be traced back to a handling which is not necessary for the examination of the quality, property and function of the goods.